BPM and Workflow eBook Series
We now offer comprehensive eBooks on each respective topic (see below) assembled from all our case studies and papers published in all our titles from 2003 to 2010.
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|by David Hollingsworth, Principal Architect, Skill Centre, ICL Enterprises, Windsor, UK|
|This article reviews the nature of a workflow system from a systems integration perspective, focusing on points of interaction between the workflow control software and other system components, such as process design tools, legacy applications and messaging infrastructure. The characteristics of the underlying business model and its representation to the workflow system are also discussed, including requirements for business processes to span organisational boundaries. The complexity of systems integration is identified as a major constraint on effective exploitation and indicative of the need for standards to support more effective product usage and interoperability. The article draws on the Author’s experience in developing workflow related standards and concludes with an assessment of their potential impact, particularly on opportunities for their use in electronic commerce.|
|Size:||17 pages, 117kb|
|by Linus Chow, HandySoft|
With Asia Pacific growing faster than Europe and the
Americas, enormous pressures are being placed on changing the way
businesses operate in a much more competitive market. In a way this
pressure is the catalyst for businesses to seek more efficient and
effective ways of managing their business processes. While workflow and
BPM is established in Japan and Oceania; BPM in Southeast Asia, India, and
Greater China is now being recognized as a key differentiator for those
starting to adopt it.
|Size:||4 pages, 2MB|
|Article||The Workflow Reference Model: 10 Years On|
|by David Hollingsworth, Fujitsu Services, United Kingdom; Chair, Technical Committee, WfMC.|
Last year saw the 10th anniversary of the Workflow Reference Model. This short paper reassesses the relevance of the Model in the current context of Business Process Management. It discusses the principles behind the Model, its strengths and weakness and examines how it remains relevant to the industry today. It concludes by introducing a number of considerations required to establish a “BPM Reference Model” and discusses how the various overlapping standards in this space may be categorised. (extracted with permission from the Workflow Handbook 2004)
|Size:||18 pages, 570kb|
|Article||Corporate Streamlining Technology, a Bolt from the Blue|
|by Ron Lutka, C.M.A., A.C.I.S., P. Admin., Corporate Streamlining Company Inc.|
The Problem - 1
How are corporations, divisions, plants or large departments to be controlled? Why does any organization of modest to large size eventually break down from within? What can be done to halt this inevitable deterioration and increase the organization’s potential for long term survival and prosperity? How can an organization, or a part thereof, that has broken down from within be repaired? These are very important questions, but to date few answers have been provided …until now.
For the first time, there exists clear, workable, consistent, standard technology that can be applied across all organizations both within business and other organizations, and across all industries.
The Problem – 2
How can a workflow management project, business process re-engineering project, or computer software conversion project ever be undertaken successfully without the organization first being cleaned-up, aligned and readied? This too is a very important question, but to date few answers have been provided …until now.
|Size:||12 pages, 39kb|
|Article||Introduction to Workflow|
|by Charles Plesums , CSC Financial Services|
Introduction to Workflow. Evolving from the Executive Briefing presentation, this paper is vendor independent and includes:
|Size:||20 pages, 76kb|
|Article:||Interesting Times For Workflow Technology|
|by Mordechai Beizer, Chair, AIIM Accreditation Workflow Subcommittee|
|These are most interesting times to be involved with workflow technology, whether as user, vendor, integrator or consultant. The concept behind workflow technology is simple. It is an effort to leverage automation to improve the way an organization works by making it "better, faster, cheaper." It is the execution that is challenging, which is why these are most interesting times, and why the winners of the 1997 Giga Excellence Awards are so deserving of recognition.|
|Size:||Pages: 6. Size 47KB|
|by Connie Moore, Vice-President, Giga Information Group|
|Connie Moore, leading industry analyst and Vice President with Giga Information Group, and Excellence Awards judge, takes a thoughtful look at knowledge management, and workflow’s role in building process knowledge within organizations. As the knowledge era unfolds, companies will increasingly focus on empowering knowledge workers rather than automating clerical processes that are based on outdated division of labor concepts. Instead, workflow will become a repository for process knowledge, allowing companies to quickly adapt and redesign processes as the business environment changes.|
|Size:||Pages: 8. Size: 104KB|
|Article||Beyond Groupware & Workflow|
|by the late Dr. Marvin Manheim, J.L. Kellog Graduate School of Management, Northwestern University|
|In Beyond Groupware and Workflow, Dr. Marvin Manheim presents his premise of Cognitive Informatics: the role of IT is to enhance people’s ways of working. Building on this premise, an information architecture of an enterprise can be developed. His chapter outlines key elements of this architecture and shows how these directions of software development can be integrated into a unified architecture that meets the needs of the organization and the needs of individuals and workgroups.|
|Size||Pages: 30. Size: 136KB|
|Article||Business Event Methodology|
|by Brian Dickinson, President, Logical Conclusions Inc., & author, Creating Customer Focused Organizations|
|Business Event Methodology is a hands-on tutorial examining the central concept of Organizational Events and how to partition Business Events. Brian Dickinson, author of Risk Free Business Reengineering contributes an excerpt from his new book Creating Customer Focused Organizations (1998 LCI Press).|
|Size||Pages: 24. Size: 226KB|
|Article||Streamline Your Business Processes With Workflow and Extranet Solutions|
|by Connie Moore, leading industry analyst and Vice President with Giga Information Group, and Excellence Awards judge, jointly with Gig Graham, Chief Research Officer, Giga Information Group.|
Giga's analysts watch a new trend in the way an enterprise delegates and manages business processes in its extranet, and a new role for workflow technology within organizations. One of the revolutionary concepts made possible by the Internet is “electronic value chains” of carefully sequenced insourced and outsourced business processes for delivering and servicing products. In economic terms, the Internet enables the disaggregation of internal processes and reaggregation of specialists into a modern workflow, often at new price points or with higher-quality products.
|Size||Pages: 4. Size: 22KB|
|Article||Technologies for the Virtual Enterprise|
|Martin Ader, Principal of Workflow & Groupware Strategies, France, and author of the highly acclaimed Comparative Analysis of Workflow Products|
Martin Ader looks at how the development of the Internet, coupled with the development of technologies for Knowledge Management and Work Management, will have deep influence on the way economic actors play their role in the worldwide market place. This will lead to the development of a new form of economic undertaking, the “Virtual Enterprises” where sets of economic actors are associating their strengths to provide a specific service traditionally provided by a single enterprise. Such a possibility will have, in the long term, deep influence on the economy and enterprise development strategies. This chapter shows how this can modify the way work can be organized and conducted, and demonstrates how those effects enable competition between virtual enterprises and traditional ones, and gives an overview of the conditions to make it happen.
|Size||Pages: 17. Size: 44KB|
|Article||Modern Business Strategies and Process Support|
|Derek Miers, Principal, Enix Consulting Ltd., England|
Derek Miers offers excellent advice to business leaders who must make critical decisions regarding the development of the next generation of Web-based enterprise application systems, e-commerce products and Web-based services targeted at the business sector. The key point he makes is that building and maintaining an effective support infrastructure for business processes have become a technologically demanding task with relatively high costs attached. More importantly, the capability of the firm to rapidly bring products to market is significantly inhibited. On the other hand, embedding robust process oriented components within Web-based applications will speed the time-to-market and lower the cost of ownership. Unless developing process support engines for the Web is a core capability of your company, embedding a product architected for that environment will deliver a much higher return on investment than in-house development, while also ensuring that products and services are brought to market more quickly and effectively.
|Size||Pages: 14. Size: 162KB|
Keith Swenson, Chief Architect, Groupware, Fujitsu USA
things have recently been hyped more than Business Process Reengineering (BPR).
"Reengineering the Corporation" by Hammer and Champy has by far outsold any
other book on management practice. BPR is both much talked about, and much
misunderstood, but nevertheless a significant trend today.
|Size||Pages: 9 Size: 283KB|